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Polycom Config File Error 0x4020

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SMTP Config error   2 Replies Serrano OP BTS9345 Aug 31, 2011 at 10:45 UTC Maybe this will help: http://dwclarknu.blogspot.com/2008/05/polycom-ip330-and-0x4020.html

0 Thai Pepper OP TeleFox Select Network Configuration. ERROR: "CONFIG FILE ERROR 0X0" Started by Friedom-Tech, Mar 05 2009 01:27 AM Please log in to reply 6 replies to this topic #1 Friedom-Tech Friedom-Tech Advanced Member Members 284 posts Step by step? check over here

Username IS case sensitive. Reply With Quote October 11th, 2011,05:44 #8 NiteOwls View Profile View Forum Posts Master Member Join Date Jul 2009 Location United Kingdom Posts 637 use the ININ logging it's FREE Hi When it reboots, you should see that the little phone icons are completely filled in black, indicating a successful registration. (You may have noticed that before you got on the web When I used this setting and rebooted my phone, I actually lost all the extension registrations to my asterisk server. http://community.polycom.com/t5/VoIP/FAQ-What-does-the-message-quot-Config-file-error-Error-is-lt-Hex/td-p/30464

Polycom Config File Error 0x4020

RobertWC www.QoSTelesys.com Help is only an email away! All rights reserved.Privacy Policy | Terms & Conditions Co-Browse Help Register Help Remember Me? No matter where in the world I plug these guys in, they should work. Running "unknown 5.

Admin Settings1. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always In the instructions below, TFTP is only really used to push out the firmware updates.About the Polycom 501If you're reading this to see how good certain phones are with Asterisk, let Polycom Could Not Contact Boot Server Report Inappropriate Content Message 9 of 17 (3,116 Views)   JoshuaDrost Occasional Visitor Posts: 1 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark

As usual, three files to change: extensions.conf, sip.conf and voicemail.conf. Provisioning Init Error 0x4020 Questions posted here do not follow Polycom’s SLA guidelines. you can't fix stupid. https://support.8x8.com/equipment/polycom/polycom-ip-phones-0x4020-error If you struggle your POLYCOM reseller who sold you the phones more than 6 years ago can open a Pay per Incident ticket for you as the phones are most likely

If this still fails it will upload its log files and these will tell you exactly what is failing if it would still be an issue. Polycom 501 Firmware Ignorance is easily remedied... They did for me. Instead of setting these phones up by hand they should ALL be setup via files on the the FTP server.

  • SIP ConfigurationServer AddressThis should be the IP address or DNS name of your Asterisk server.Server PortThis should be 5060.
  • Press the middle SETUP soft button to interrupt the boot.
  • To configure it statically in the phone, enter an SNTP (time server) address so it can sync up its clock/calendar, and put in the correct GMT offset for your time zone
  • The second you have to go over a NAT, whamo.
  • When it reboots (multiple times), you can either let the timeout expire or press the START softkey to boot immediately.

Provisioning Init Error 0x4020

Username IS case sensitive. https://supportforums.adtran.com/thread/1744 I renamed the tftp folder so it wouldn't look at it anymore and the phone provisions fine now. Polycom Config File Error 0x4020 Register to 1. Polycom Config File Error 0x120 For DNS Alt, enter: 8.8.4.4.

According to the manual, this setting (voIpProt.server.x.register where x is the server number. check my blog Reply Subscribe RELATED TOPICS: Nagios Config Error Possible SonicWALL config error? For server type, pick TrivialFTP and enter the IP address of your TFTP server in the field below.Exit out of the submenu, then hit Exit again. here r the logs after provisioning from the TFTP via the network(steps 3 & 4): snapshot.jpg Reply With Quote October 8th, 2011,03:02 #7 Emran View Profile View Forum Posts Member Join Config File Error 0x0

after this complex sitiuation i decided to use another transporter of my files(inintftp server) throw the network so i tried an old firmware virsion combetable with my polycom phones, but it New Loan Office - Arizona With small business loan need rising in the area, the opportunity to start a loan office in the Phoenix area looks promising. If you do this, you'll have to slap the Ring Group extension into "Label" or the Polycom will show the 3 lines as the 3 different extensions. this content At the end of the day, an administrator really shouldn't even have to even touch the phone other than setting up the FTP server, login and password.

Report Inappropriate Content Message 6 of 17 (10,239 Views)   crbeckman Occasional Advisor Posts: 8 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark Polycom Factory Reset Once it finished that it would restart and try to get the config file. Reboot server 3.

Reply With Quote October 12th, 2011,13:34 #13 jim.hendry View Profile View Forum Posts Senior Member Join Date Oct 1996 Location Atlanta, GA Posts 143 Would you mind to upload the boot

Creating your account only takes a few minutes. By default, the root TFTP directory is tftpboot, but this may be different on your machine if someone has changed it. (By the way, I tried leaving out some of the It will prompt you for a password. Polycom Default Password the problem of my system is that new phones cant boot from the ic-server (cant take the 000000000000.cfg file ) now am trying to use TFTP server.

Matter of fact, all those individual settings will be put into a MACADDRESS-phone.cfg file with the following: If you followed the above instructions and hand configuring Choose "Admin Settings..." and then "Reset to Default" and "Reset Local Config." IF YOU DO NOT DO THIS, SOME OF THE SETTINGS YOU MAKE BELOW WILL NOT BE SAVED. You cannot format the filesystem in this mode as the phone never finishes loading its application due a corrupt file on your provisioning server or missing file. have a peek at these guys Thanks Wahidul Islam Mehraz Reply With Quote Page 1 of 2 12 Last Jump to page: Quick Navigation Telephony Top Site Areas Settings Private Messages Subscriptions Who's Online Search Forums Forums

I've used Soyo phones (they're the worst all around), ipDialog phones (they're only a little better) and Grandstream's GXP-2000. now i knew that i am in a big trouble in my network and the enviroment that am working in is sucks, so i tried to find the missing files that Because as I mentioned earlier, the web interface takes forever to become active after a reboot, and it has to reboot a LOT if you do all this on the web. Enter that and hit OK.In most cases, you will leave the DHCP Client field Enabled and just let it grab an IP off the wire.

BUT BEWARE, there is a catch! Exit back out to the Advanced menu and choose to restart the phone...if you were slow, the phone will probably reboot on its own after all those changes anyway.So now...you wait. As mentioned above, we'll put 3 here so that we havethree instances of the line.03/13/06 HEADS UP! - This part needs a little better explaining. Best regards Steffen Baier Please be aware:The purpose of these forums is to allow community members collaborate and help each other.

Set static IP: Menu > Settings > Advanced > Admin Settings > Network Config. If there is a power loss during the "Updating initial configuration..." phase, the config file that is written to the local flash will become corrupt and the the phone will be The following information isn't really the "optimal" way of setting these phones up. You need to overwrite the data that was in the XML configuration files on the TFTP server. (By the way, you can use the Format File System option under this menu

Reason: Minor edits... [SIGPIC][/SIGPIC] The noblest pleasure is the joy of understanding. The following information isn't really the "optimal" way of setting these phones up. By registering 1 extension under Line1, you can show all 3 buttons on the 501 as that same extension by using Num Line Key. Otherwise, change it to Disabled and put in the IP/subnet mask/DNS/domain name/gateway info manually.

As you probably already know, Polycom is very protective when it comes down to getting their SIP updates and BOOTROM updates. That is my reason for my above scenario.If it is truly the situation that it is NOT possible to format the file system except from a completely working phone; fine. I use the built-in Asterisk macros for mine:[internal] ;Use your applicable context name (default, internal, etc.)exten => 510,1,Macro(extensions,Sip/510,510);The above creates SIP extension 510 with the usual voicemail featuresIn sip.conf, I use Support for the product will be available until 08/20/2014.

I've already put in a request (01/19/06) at polycom's web site asking for Optional STUN setting IAX2 support (for asterisk servers.